RooX Solutions is a rapidly growing Russian software company focusing at innovative next-gen Customer Experience Management (CEM) solutions for the Telco 2.0 environment.
We are working at the junction of Web and Telco. Created by a team of expert professionals, RooX Solutions products are aimed at enhancing quality and interactivity between end users and telecom operators, ensuring efficient implementation of innovative services and offerings in the rapidly changing 3G/4G landscape.
An innovative RooX Customer Experience Management (CEM) solution offers end-to-end turnkey support for all the key processes of online customer care, including Connection and Interaction Manager, Social Media Integration, Pro-Active Self-Service Widgets (offering an extensive support for the operator’s portals and next-gen self-service), and Universal Identity Management to streamline user authentication.
All our solutions have been designed with scalability in mind, so that the operator or its partners can easily and independently enhance the platform with new services in the tightest timeframes. Also, our solutions natively support the Telco 2.0 initiative, and the All-IP and Always-On concepts for 4G networks.
Our Sales and Customer Care office is located in Moscow, Russia, with a fast-growing Research & Development Center in St.-Petersburg, Russia.
Our team members are expert managers and developers previously involved with such industry giants as Motorola, Huawei and Yota. They have joined their efforts to create an independent company leveraging all their knowledge and expertise to implement solutions that fully meet the new reality of the today's telecommunications services market.
We rely on our diverse expertise in creating IT solutions for the telecoms and the Web, being in no way hampered with issues accumulated in past-generation products. In our development, we use only the best architectural and technological practices.
Our product components use the following industry standards for building interfaces and architectures: 3GPP, eTOM, SID, SOA, etc. This facilitates integration into any modern telecoms infrastructure. Such major Russian operators as MTS, Rostelecom and Yota have already become the customers of RooX Solutions. Now we are actively expanding our business in Russia and launching new international projects.
To make our innovative solutions ever more successful, we complement them with a wide spectrum of professional services ranging from business consulting, implementation project management to maintenance and support of IT solutions.
To learn more on our solutions and services, please welcome to our site.
The times have changed. Erase the boundaries to open up new horizons for your business with RooX!